Striving for greater efficiency and reducing operational costs have become central objectives for many businesses. However, achieving these goals is far from straightforward due to the intricacies involved in data centre management.
The situation is further complicated by the necessity to navigate multiple service providers, each with their own service levels, contracts, and processes. This multitude of factors adds significant complexity to the management of business-critical infrastructure.
We address these challenges by streamlining the management of service contracts, providing a single-source service solution. This approach eliminates the burden of handling multiple contracts and service providers.
Clients benefit from a single point of contact for incidents, service management, service delivery, and contract management. Our dedicated call centre, staffed by a team of accredited experts, manages incidents from initiation through to resolution, ensuring consistent and effective support.
By reducing the overhead in managing multiple service suppliers, more time is available to utilise other more productive work streams.
Our investment in a multi-vendor engineering and logistics capability will deliver a cost-effective solution, rather than providing you with dedicated teams specific to each manufacturer’s equipment.
Our significant knowledge and experience of part failure rates and usage will also help us to reduce costs by ensuring that we keep the right part, in the right quantity and in the right place, thus reducing wasted investment.
Our team of multi-skilled engineers is committed to restoring services as quickly as possible, regardless of the product type involved.
When considering moving your most important IT assets, you'll want to be safe in the knowledge that you are talking to someone with the right level of data centre knowledge. We at Acciva have been providing support to clients with data centre environments for over 30 years and, whether you are considering a project for one individual platform or several data centres, you can rest assured that we'll have handled something similar in the past.
We recognise that continuity of your IT services is paramount and the pressure is on all IT managers to provide zero downtime. If you have a very narrow window or none at all, we can provide you with "swing kit” to bridge the gap. Talk to us about short term rental solutions.
See also: PRODUCT SALES | ASSET RECOVERY
Industry expertise and resource provision
Our extensive industry experience and longstanding professional relationships enable us to source the most suitable resources to meet your specific requirements.
Please get in touch if you require assistance with:
Storage and server upgrades
Hardware and software audits
Infrastructurecabling
Network design or installation
Hardware or software roll-outs
Disaster recovery or continuity services
Business moves
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Registered Office: 22 Wenlock Road, London, N1 7GU.
